Effective Date: 05/14/2025
At lilsimple.com, we strive to provide high-quality digital products and a smooth customer experience. Because our products are digital and delivered instantly, please carefully review the following refund and cancellation policy before making a purchase.
1. Digital Product Nature
All products sold on our website are digital downloads (PDF files or similar formats). No physical items will be shipped.
Once the purchase is completed and the file has been accessed or downloaded, the sale is final and non-refundable.
2. No Refunds
Due to the intangible and irrevocable nature of digital goods, we do not offer refunds or exchanges under any circumstances, including:
3. Exceptions – File Issues
If you experience any of the following technical issues, we will gladly help:
4. Cancellations
Orders for digital downloads cannot be canceled once payment is completed and the download link has been provided. This is because access to the digital product is immediate and cannot be revoked once delivered.
5. EU Customers – Right of Withdrawal
Under EU consumer protection laws (Directive 2011/83/EU), customers generally have a right to withdraw from digital purchases within 14 days. However, this right is waived once the download has begun, provided the customer has consented to immediate delivery.
By completing a purchase on our website, you expressly agree to waive your right of withdrawal once the download starts.
6. Contact
If you have any questions or encounter an issue with your digital file, please contact us:
Lil Simple
Email: lilsimplecrafts@gmail.com
Website: lilsimple.com
At lilsimple.com, we strive to provide high-quality digital products and a smooth customer experience. Because our products are digital and delivered instantly, please carefully review the following refund and cancellation policy before making a purchase.
1. Digital Product Nature
All products sold on our website are digital downloads (PDF files or similar formats). No physical items will be shipped.
Once the purchase is completed and the file has been accessed or downloaded, the sale is final and non-refundable.
2. No Refunds
Due to the intangible and irrevocable nature of digital goods, we do not offer refunds or exchanges under any circumstances, including:
- You purchased the product by mistake
- You changed your mind
- You do not have the correct software or skills to use the product
- You expected something different
- You cannot download or access the file due to device or software issues on your end
3. Exceptions – File Issues
If you experience any of the following technical issues, we will gladly help:
- The file is corrupted or will not open properly
- You did not receive your download link after payment
- There was a technical error on our end
4. Cancellations
Orders for digital downloads cannot be canceled once payment is completed and the download link has been provided. This is because access to the digital product is immediate and cannot be revoked once delivered.
5. EU Customers – Right of Withdrawal
Under EU consumer protection laws (Directive 2011/83/EU), customers generally have a right to withdraw from digital purchases within 14 days. However, this right is waived once the download has begun, provided the customer has consented to immediate delivery.
By completing a purchase on our website, you expressly agree to waive your right of withdrawal once the download starts.
6. Contact
If you have any questions or encounter an issue with your digital file, please contact us:
Lil Simple
Email: lilsimplecrafts@gmail.com
Website: lilsimple.com
Refund & Cancellation Policy
2025 © Lil Simple. All designs, templates, and illustrations are original creations and protected by international copyright law.
Please do not copy, distribute, or resell any materials without permission. Thank you for respecting the work, time, and love behind every piece.
Please do not copy, distribute, or resell any materials without permission. Thank you for respecting the work, time, and love behind every piece.
